Jobs / micro1

CRM Operations Specialist

up to $92/hr

source wording: “micro1 job record, ideal_hourly_rate: $28–$92/hr”

Platform: micro1
Posted: 2d ago · seen live 20 min ago
Eligibility: Worldwide
Except 20 countries micro1 names. Show them
micro1 says it cannot hire residents of these 20 countries and regions: Afghanistan, Belarus, China, Cuba, Democratic Republic of the Congo, Hong Kong, Iran, Iraq, Libya, Macao, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela and Yemen. Checked 2026-09-05. Check the current list.
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What this role asks for

3+ yrs experience (preferred)
CRM
Sales
Salesforce
annotation
Close
Apollo
Salesloft

Read from the posting's own words: show the exact sentences

3+ yrs experience (preferred): “…and model development teams. Preferred Qualifications • 3+ years of hands-on experience in CRM and sales operations, with at least 2 years directly in CRM platforms. • Proven…”
CRM: “listed by the platform under required skills: CRM”
Sales: “listed by the platform under required skills: Sales”
Salesforce: “listed by the platform under required skills: Salesforce”
annotation: “listed by the platform under required skills: annotation”
Close: “listed by the platform under required skills: Close”
Apollo: “listed by the platform under required skills: Apollo”
Salesloft: “listed by the platform under required skills: Salesloft”

The role, as micro1 describes it

Role Title: CRM Operations Specialist

Role Type: Contractor

Location: Remote

micro1 is engaging CRM Operations Specialists to support a customer project focused on optimizing sales and customer relationship management processes. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. For this engagement, domain expertise is essential, but prior paid experience with human data work for AI models — including data labeling, annotation, RLHF, AI response evaluation, model evaluation, or rubric-based grading — is also required. Please note that simply using AI tools like ChatGPT in your day-to-day work does not fulfill this requirement.

Read the rest of the description (17 more paragraphs)

Scope of Work

• Evaluate AI-generated output on CRM workflows, sales processes, and automation logic for accuracy and alignment with real-world business practices.

• Review, analyze, and annotate CRM data, records, and user interactions to advance AI training objectives.

• Apply written guidelines and rubrics consistently when rating or ranking model responses, and flag cases beyond current guidelines.

• Contribute representative examples, scenarios, and feedback grounded in best practices for CRM operations and sales enablement.

• Document current sales operations practices, noting pain points and opportunities for meaningful process improvement.

• Deliver clear, actionable written feedback to project stakeholders and model development teams.

Preferred Qualifications

• 3+ years of hands-on experience in CRM and sales operations, with at least 2 years directly in CRM platforms.

• Proven expertise with Salesforce or HubSpot — depth in one is sufficient, and comparable CRM experience is acceptable.

• Proficiency with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or ClickFunnels is highly valued.

• Demonstrated ability to optimize sales processes, implement automations, and maintain CRM data integrity.

• Strong analytical skills and attention to detail in complex business workflows, including process mapping.

• Prior paid human data work supporting AI (annotation, labeling, RLHF, AI response/model evaluation, or rubric-based grading) — this is a firm project requirement.

• Experience as a software or QA engineer working on CRM integrations, automation, data migrations, or testing CRM logic is a plus but not essential.

• Strong written and verbal English (B2 level or above)

• Reliable internet connection and availability to begin promptly.

Posted by micro1, reproduced here so you can judge the role before clicking. Original posting ↗

Apply on micro1 ↗What happens after you apply →

Source: platform job feed · first seen 27h ago · ID 4778b74b-caec-42ea-b79f-9b028ecc591d

CRM Operations Specialist

The role, as micro1 describes it

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