TeracOther AI work
Consumer Support Professionals: Questionnaire on Administrative Workarounds
$11/task
About this role, in Terac's words
We are conducting a paid study to understand the recurring administrative problems consumers face and the workarounds they use. We are looking for professionals and volunteers who assist consumers to complete a written questionnaire detailing these challenges.
What you'll do
What you would do
- Complete an eight-question written survey about consumer administrative problems.
- Describe a recent, anonymous example of a recurring issue you have observed.
- Estimate the time, financial cost, and frequency of current workarounds.
- Identify professional, legal, or privacy limits that a new software tool would need to respect.
Candidate background
What this role asks for
- Consumer Support
- Administrative Assistance
- Customer Service
- Social Services
Read from the posting's own words: show the exact sentences
- Consumer Support: “listed by the platform under required skills: Consumer Support”
- Administrative Assistance: “listed by the platform under required skills: Administrative Assistance”
- Customer Service: “listed by the platform under required skills: Customer Service”
- Social Services: “listed by the platform under required skills: Social Services”
Quoted from selected sections of Terac's posting. The full posting may state other conditions. Read the full posting
A closer look
More context, when you need it.
Full job descriptionThe original posting, in Terac's words
Posted by Terac, reproduced here so you can judge the role before clicking. Original posting ↗
We are conducting a paid study to understand the recurring administrative problems consumers face and the workarounds they use. We are looking for professionals and volunteers who assist consumers to complete a written questionnaire detailing these challenges.
What We're Researching
We're running a paid study on the everyday administrative hurdles that consumers encounter. We want to understand the common problems people face, how they attempt to resolve them, and the hidden costs involved in these workarounds. Your insights will help identify areas where new software or services could alleviate these burdens. How It Works
You will complete an independent, eight-question written survey. The questionnaire asks you to describe a recent, anonymous example of a consumer problem you observed. You will provide estimates on the frequency of the issue, associated costs, and potential limits for new software solutions. The entire task is conducted asynchronously through our secure online platform. Who This Is For
We are looking for adults with recent, direct experience helping consumers navigate administrative tasks. We welcome customer support professionals, social workers, administrative assistants, and dedicated volunteers. Candidates should be comfortable distinguishing observed facts from estimates and providing constructive feedback on potential software solutions.
What you would do
• Complete an eight-question written survey about consumer administrative problems.
• Describe a recent, anonymous example of a recurring issue you have observed.
• Estimate the time, financial cost, and frequency of current workarounds.
• Identify professional, legal, or privacy limits that a new software tool would need to respect.
Who this is for
• Recent professional or volunteer experience assisting consumers with administrative tasks.
• Ability to clearly distinguish between observed facts and estimates.
• Comfortable providing detailed written responses independently.
• Commitment to maintaining consumer privacy by omitting identifying details.
Working with TeracPay, getting started and work, from Terac's own pages
What the platform publishes in general. These are not extra terms confirmed for this particular role.
- Getting paid
- Paid through Virtual Incentives: PayPal, Venmo, a prepaid Visa card or direct cashout in the US, PayPal elsewhere. A payout starts once a submission is approved, and cashing out needs a $12.50 balance and a verified ID. terac.com/docs/experts/policies/payout-policy, terac.com/docs/experts/how-to/payments, terac.com/whats-new/2026-05-31-may-2026-updates
- Before your first paid task
- A verified government ID through Persona before you can apply, then a screening step for each study: a short form, an AI voice interview or a file upload. A study you are screened out of is not paid. terac.com/docs/experts/how-to/apply, terac.com/docs/experts/policies/rewards
- How much work
- Terac guarantees no number of opportunities and no earnings. Manually reviewed applications hear back in 1 to 5 business days. terac.com/docs/experts/policies/terms, terac.com/docs/experts/support/faq
- Contract
- Independent contractor, with Terac Inc. of California. terac.com/legal/terms-of-service
Read on the pages linked above on 23 Sep 2026. Platforms change these terms, so check the linked page before you rely on one.
Sources and listing historyWhere this information comes from
This listing's history
- First seen here on 22 Oct 2026, and still on Terac's list when we last read it on 25 Oct 2026.
- The listed pay has not changed since then.
- Posted by Terac
- First seen by AIPayList
- Last seen live
- Listing ID
- KaEPlGpJ0kLSKwt6
Pay as the source states it: “Terac listing record, listed rate 11.00 USD ONE_TIME”.
Platforms sometimes change a rate after posting. Every listing here is re-read at least once a day and corrected when its source moves, so a difference you see on the platform is usually a change made since the last read. How freshness works.
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