TuringCoding & software eval
Software Engineering / IT Ops SME
Pay not published
About this role, in Turing's words
Get hands-on access to cutting-edge, unreleased AI capabilities that turn plain-English prompts and structured spreadsheets into working web applications. In this role, you will be the domain expert shaping how next-generation AI handles technical workflows—from ITSM frameworks and SLA policies to incident triage and IT asset management.
What you'll do
Responsibilities
- End-to-End Recipe & Workflow Design: Build reference IT dashboards, SLA tracking sheets, asset rollups, and automated incident triage logic that serve as master blueprints for AI generation.
- Domain Guidance & Guardrails: Draft precise, clear operational rules and technical constraints for AI systems managing ticketing, software support, and ITIL workflows.
- Golden Dataset Construction: Create realistic IT operational scenarios using system incident logs, post-mortems, support playbooks, and structured parameter sheets.
- AI Evaluation & App Iteration: Test and iterate on live, AI-generated applications built from your reference sheets—scoring outputs, identifying edge cases, and ensuring alignment with industry engineering standards.
Candidate background
Requirements
- Core Experience: 3+ years in IT operations, software management, technical support leadership, or ITSM/helpdesk administration.
- Domain Expertise: Deep familiarity with incident triage, SLA policy management, escalation paths, issue trackers, and asset lifecycle tracking.
- Logic & Technical Translation: Strong writing skills with a proven ability to translate complex incident workflows and SLA math into clean, deterministic spreadsheet formulas and parameters.
- Availability & Commitment: Weekend availability required (flexible/part-time engagement welcomed).
- Technical Setup: Reliable personal laptop/desktop with high-speed internet in a secure remote workspace.
Quoted from selected sections of Turing's posting. The full posting may state other conditions. Read the full posting
A closer look
More context, when you need it.
Full job descriptionThe original posting, in Turing's words
Posted by Turing, reproduced here so you can judge the role before clicking. Original posting ↗
About Turing: Turing is one of the world’s fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems.
Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM, and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies.
Role Overview:
Get hands-on access to cutting-edge, unreleased AI capabilities that turn plain-English prompts and structured spreadsheets into working web applications. In this role, you will be the domain expert shaping how next-generation AI handles technical workflows—from ITSM frameworks and SLA policies to incident triage and IT asset management.
You will own end-to-end "recipes" and reference models, translating complex software engineering and IT operations logic into clean Google Sheet datasets, structured domain rules, and prompt parameters. Your work will serve as the gold standard used to train, evaluate, and benchmark how AI understands and automates real-world technical operations.
Requirements:
• Core Experience: 3+ years in IT operations, software management, technical support leadership, or ITSM/helpdesk administration.
• Domain Expertise: Deep familiarity with incident triage, SLA policy management, escalation paths, issue trackers, and asset lifecycle tracking.
• Logic & Technical Translation: Strong writing skills with a proven ability to translate complex incident workflows and SLA math into clean, deterministic spreadsheet formulas and parameters.
• Availability & Commitment: Weekend availability required (flexible/part-time engagement welcomed).
• Technical Setup: Reliable personal laptop/desktop with high-speed internet in a secure remote workspace.
Responsibilities:
• End-to-End Recipe & Workflow Design: Build reference IT dashboards, SLA tracking sheets, asset rollups, and automated incident triage logic that serve as master blueprints for AI generation.
• Domain Guidance & Guardrails: Draft precise, clear operational rules and technical constraints for AI systems managing ticketing, software support, and ITIL workflows.
• Golden Dataset Construction: Create realistic IT operational scenarios using system incident logs, post-mortems, support playbooks, and structured parameter sheets.
• AI Evaluation & App Iteration: Test and iterate on live, AI-generated applications built from your reference sheets—scoring outputs, identifying edge cases, and ensuring alignment with industry engineering standards.
Education & Experience
• Bachelor's degree or equivalent practical experience in any field.
• Experience in AI evaluation, data annotation, content review, quality assurance, or a related analytical role is preferred but not required.
Offer Details:
• Commitments Required: 40 hours per week with 8 hours of overlap with PST.
• Engagement type: Contractor
• Engagement Length: upto 2 weeks
• Availability: Talent must have weekend on-call availability (part-time engagement is acceptable).
Evaluation Process -
• Shortlisted candidates will be sent a Job Interest Form .
• Finalized talents will go through delivery review & proceeded further accordingly.
Working with TuringPay, getting started and work, from Turing's own pages
What the platform publishes in general. These are not extra terms confirmed for this particular role.
- Getting paid
- Paid monthly, around the 5th, straight to your bank account, or inside Deel on projects run through Deel. Its help articles disagree on whether that is the 5th calendar day or business day. help.turing.com/articles/9691407757-project-onboarding, help.turing.com/articles/6582454854-what-if-i-haven-t-rec..., help.turing.com/articles/1226770947-project-offboarding
- Before your first paid task
- A short application, with tests on some roles. Turing's review article says an interview is typically required for all roles. Onboarding covers the terms, ID verification with a driver's license or passport, and tax and payment details. help.turing.com/articles/2020987592-apply-for-jobs-at-turing, help.turing.com/articles/9179629201-how-long-does-the-app..., help.turing.com/articles/9691407757-project-onboarding
- How much work
- Review takes from 48 hours to 6 weeks after you finish applying, and the client makes the final choice. No reply within 6 weeks usually means you were not selected. help.turing.com/articles/9179629201-how-long-does-the-app..., help.turing.com/articles/2020987592-apply-for-jobs-at-turing
- Contract
- Depending on the project, the engagement rests on Turing's Terms of Service and a Service Agreement, on Deel, or on a partner that provides the contract. help.turing.com/articles/6582454854-what-if-i-haven-t-rec...
Read on the pages linked above on 23 Sep 2026. Platforms change these terms, so check the linked page before you rely on one.
How does the pay compare?Across Coding & software eval roles, not this role alone
From our own daily reads of every open listing on the platforms we follow, not from Turing's posting. How we count.
Pay across the field: Coding & software eval
Across 392 roles in this field with a stated hourly rate in US dollars, on 14 platforms, the middle half pays $65 to $120 an hour at the top of the range, and the median is $95.
| Platform | Roles | Top of range, per hour |
|---|---|---|
| Alignerr | 137 | $50 to $400 · median $100 |
| micro1 | 44 | $60 to $350 · median $120 |
| Handshake AI | 43 | $47 to $125 · median $80 |
| Meridial (Invisible) | 34 | $22 to $150 · median $60 |
| Mercor | 33 | $60 to $200 · median $105 |
Sources and listing historyWhere this information comes from
This listing's history
- First seen here on 24 Sep 2026, and still on Turing's list when we last read it on 13 Oct 2026.
- Posted by Turing
- First seen by AIPayList
- Last seen live
- Listing ID
- 108737
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